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Return to shopFAQs
What is Tivinta for?
Tivinta specializes in stylish accessories and modern fashion pieces designed to combine comfort, elegance, and everyday versatility.
Where are you located?
3907 N Oak Park Ave, Chicago, IL 60634, United States
How do I place an order?
Simply browse our collection, add your favorite items to the cart, and proceed to checkout. You’ll receive a confirmation email after placing your order.
What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, and PayPal. All payments are securely processed.
How long does shipping take?
Orders are processed within 2–3 business days and delivered within 3–6 business days depending on your location.
Can I return my order?
Yes, we offer a 30-day return policy. Items must be unused, in original condition, and in original packaging to qualify for a refund.
How can I track my order?
Once shipped, you will receive a tracking number via email to monitor your delivery.
How can I contact support?
Email: support@tivinta.com
Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday